Privacy Policy

Personal data collection

The personal data that are collected on this Site are as follows:

User account registration :

When creating the user’s account, their last name, first name, email address and date of birth.

Login :

When the user connects to the Site, the latter records, in particular, his last name, first name, connection, use, location and payment data.

Profile :

The use of the services provided on the Site makes it possible to complete a profile, which may include an address and a telephone number.

Payment :

As part of the payment for products and services offered on the Site, the Site records financial data relating to the user’s bank account or credit card.

Communication :

When the Site is used to communicate with other members, the data concerning the user’s communications is the subject of a temporary conversation.

Cookies :

Cookies are used in connection with the use of the Site. The user has the option of deactivating cookies from their browser settings.

Use of personal data

The personal data collected from users is intended to provide the services of the Site, to improve them and to maintain a secure environment.

More specifically, the uses are as follows :

• Access and use of the Site by the user
• Management of the operation and optimization of the Site
• Organization of the conditions of use of the Payment Services
• Verification, identification and authentication of data transmitted by the user
• Offer to the user the possibility of communicating with other users of the Site
• Implementation of user assistance
• Personalization of services by displaying advertisements based on the user’s browsing history, according to their preferences
• Prevention and detection of fraud, malware (malicious software or malware) and management of security incidents
• Management of any disputes with users
• Sending commercial and advertising information, based on user preferences

Sharing personal data with third parties

Personal data may be shared with third-party companies in the following cases:

• When the user uses payment services, for the implementation of these services, the Site is in contact with third-party banking and financial companies with which it has entered into contracts;
• When the user publishes publicly accessible information in the free comment areas of the Site;
• When the user authorizes the Website of a third party to access his data;
• When the Site uses the services of providers to provide user support, advertising and payment services. These service providers have limited access to user data, as part of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations of personal character;
• If required by law, the Site may transmit data to respond to complaints made on the Site and comply with administrative and legal procedures;
• If the Site is involved in a merger, acquisition, transfer of assets or bankruptcy proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed, before personal data is transferred to a third party.

Security and confidentiality

The Site implements organizational, technical, software and physical measures for digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Site cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of user rights

In application of the regulations applicable to personal data, users have the following rights:

• They can update or delete data concerning them by logging into their account and configuring the parameters of this account;
• They can delete their account, by writing to the following email address: contact@visatravel.fr. It should be noted that information shared with other users, such as information shared with other users, such as posts on forums, may remain visible to the public on the Site, even after their account has been deleted;
• They can exercise their right of access, to know their personal data, by writing to the following email address: contact@visatravel.fr. In this case, before implementing this right, the Site may request proof of the user’s identity in order to verify its accuracy;
• If the personal data held by the Site are inaccurate, they can request that the information be updated, by writing to the following email address: contact@visatravel.fr ;
• Users can request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the following email address: contact@visatravel.fr.

Evolution of this clause

The Site reserves the right to make any modification to this clause relating to the protection of personal data at any time. If a change is made to this personal data protection clause, the Site undertakes to publish the new version on the Site. The Site will also inform users of the modification by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the option of deleting his account.